problems to download the spotify skill on alexa app no network

I bought these devices instead of something like an Echo Plus because I thought premium audio was more important to me than smart functionality, but I very quickly realized that the smart functionality is far FAR more important to me and it renders the audio quality pointless if you can't rely on it.

Is it too much to ask that advertised functionality works as promised? I mean seriously, Alexa smart control is a headline feature of this equipment? Like I said, I got 8 of these in October and voice performance hasn't be solid for much of the time. Also got a customer care ticket submitted. I really do not want to factory default these things and reset them up again, because it looks like that doesn't necessarily fix it and takes a lot of time. Feels like this is part of the issue- failure of the Alexa application to correctly get a login token from the. Login correctly, then get 'Oops there has been a problem' when it tries to link to or whatever. No change.Ģ) In Alexa app, disable Sonos skill, and try to re-enable in the app. Things I triedġ) Uninstall Alexa via room settings. I can make the Spotify App connect and play audio to each Sonos with absolutely no issue.

They will all respond to 'alexa, what time is it?' but when asked to 'play spotify' I correctly get Alexa saying 'playing Spotify' but then no audio. Devices were all working fine until some time in the last week, then suddenly, all devices wont play Spotify or Tunein.

Problems to download the spotify skill on alexa app no network